
Privacy Policy
**Effective Date: August 1, 2025**
At CryptoForge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our trading bot software, or interact with our Android companion app. By accessing or using our services, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect information to provide and improve our services, including:
- **Personal Information**: When you register, purchase, or contact us, we may collect your name, email address, payment details (processed via third-party gateways like Stripe or PayPal), and any other details you provide.
- **Usage Data**: Automatically collected data such as IP address, browser type, device information, pages visited, and timestamps. This helps us analyze trends and enhance user experience.
- **Trading and App Data**: In the app or bot, we may log non-personal data like configuration settings, trade histories (anonymized), and server interactions. We do not collect or store your Binance API keys or sensitive financial data—these are handled locally on your device or server.
- **Cookies and Tracking**: We use cookies, web beacons, and similar technologies to track site usage, remember preferences, and serve relevant content. You can manage cookies via your browser settings.
We do not collect sensitive personal data (e.g., racial or ethnic origin, health information) unless voluntarily provided.
2. How We Use Your Information
Your data is used to:
- Process purchases, deliver digital products (e.g., bot files, app APK, instructions), and provide customer support.
- Improve our services, including analyzing usage patterns and debugging issues.
- Send updates, newsletters, or promotional materials (with opt-out options).
- Comply with legal obligations, prevent fraud, and enforce our terms.
- In the app/bot: Anonymized data may help refine algorithms, but no personal trading data is shared or stored on our servers without consent.
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share data with:
- **Service Providers**: Trusted third parties for payment processing (e.g., Stripe), email delivery (e.g., Mailchimp), or analytics (e.g., Google Analytics). These providers are bound by confidentiality and use data only for specified purposes.
- **Legal Requirements**: If required by law, subpoena, or to protect our rights, we may disclose information.
- **Business Transfers**: In the event of a merger, acquisition, or sale, your data may be transferred as part of the assets.
We do not share data with advertisers or unrelated third parties.
4. Data Security
We implement reasonable security measures, including encryption (e.g., SSL/TLS for website traffic), access controls, and regular audits, to protect your information from unauthorized access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute protection. Users are responsible for securing their devices, API keys, and app PINs.
In the CryptoForge app and bot:
- API keys are stored locally in .env files (not transmitted).
- App-server communication uses bearer tokens and HTTPS.
- Trade data is persisted locally in JSON files on your system.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing emails via unsubscribe links.
- Disable cookies or tracking in your browser.
- For EU/UK residents (GDPR/UK GDPR): Request data portability, object to processing, or withdraw consent.
To exercise these rights, email us at privacy@cryptoforge.com. We will respond within 30 days.
6. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
7. International Data Transfers
CryptoForge is operated from the United Kingdom. If you are outside this region, your data may be transferred internationally. We ensure adequate safeguards, such as standard contractual clauses, for cross-border transfers.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted here with a revised effective date. Continued use of our services after changes constitutes acceptance.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- Email: privacy@cryptoforge.com
Thank you for trusting CryptoForge with your privacy.